SAP Basis Consultant Professional

Roles and Responsibilities

SAP ENTERPRISE CLOUD SERVICES Project Engagement Support (PL): is responsible for planning and orchestration of Onboarding activities in different scenarios (Greenfield/Brownfield/Model company) with different setup of stakeholders. Furthermore, the PL is responsible for planning and orchestration of complex changes to system landscapes during lifecycle status “run” – eg release upgrades, landscape transformation etc. the PL is driving the offboarding phase of customers who are deciding to leave SAP Enterprise Cloud Services through planning and orchestrating among the various involved teams. Responsibilities

• 3 to 8 years of exp in SAP Enterprise Cloud Services, Project Engagement Support, SAP Basis activities, SAP release upgrades, infrastructure updates for cloud customers, HEC, S4 Hana, Profound Cloud Architecture, HEC network team, HEC customer network team, HEC DC to HEC on Hyperscaler, DR internal test, Handling Customer Complex Projects, DR landscape, SAP Consulting Services – migration teams, HEC teams (Brownfield projects)
• Responsible for the customer onboarding phase.
• Manage the implementation of disaster recovery.
• Manage planning of complex projects during the customer lifecycle
• Escalation management during planned project activities.
• Acts as a customer ambassador for various technical teams.
• Coordinates with Customer Project Team (Customer & SI) and the extended SAP teams to align project information, requirements and rollout timelines.
• Structured Knowledge Documentation: the working procedures for Supplier - derived from the processes maintained by SAP - will be documented by the Supplier, reviewed and signed off by SAP and be fully part of the managed services orchestration.
• Systematic and faster onboarding of associates: mandatory trainings documentation Assess the current skill level and plan for competency uplift: report to be shared on a quarterly basis
• Enable continuous delta KTs on new topics and refresher sessions Tasks Onboarding Phase Manage the Sales to Delivery handover from sales team and ensure completeness of customer requirements and technical prerequisites with the support of the technical lead.
• Drive the handover of customer build requirements to the Build Factory and oversee the system builds.
• Coordinate with customer project team and extended SAP teams to align project information, requirements and rollout timelines.
• Coordinate the initial network connectivity setup with the HEC network team and customer network team.
• Coordinate migration cutovers and go-live activities with customer, SAP Consulting Services – migration teams, and HEC teams (Brownfield projects)
• Organize/participate on regular meetings with customer/consulting/migration teams. Disaster Recovery Implementation
• Educate customer on how disaster recovery offering works in HEC.
• Oversee the DR landscape build by the HEC DR team.
• Coordinate the initial network connectivity setup with the HEC network team and customer network team on the DR site.
• Manage the DR internal test.
• Customer Complex Projects
• Plan major customer upgrades (depending on customer segmentation).
• Manage VMware migration projects (depending on customer segmentation).
• Plan and manage the migration of HEC DC to HEC on Hyperscaler projects.
• Manage complex customer exit projects. Role Requirements:
• Strong knowledge of IT Service Management and SAP Basis
• Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
• Experiences in performing system owner ted tasks
• Willingness to work during weekends/ off business hours
• Profound Cloud architecture and IT technical infrastructure know-how
• Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
• Strong command in de-escalating situations
• Project management experiences and certifications (PRINCE2, PMP)
• Experience in working with cross-cultural teams or individuals
• Proficiency in English (Written and verbal), additional (local) languages are plus.
• Flexible to travel based on the project need
• Looking for the candidates those who can join 0 to 30 days of notice period
• Job Location is Hyderabad / Bangalore / Mumbai / Noida

Experience: 3 to 8 years of exp in SAP Basis activities, SAP release upgrades, infrastructure updates for cloud customers, HEC, S4 Hana, Profound Cloud Architecture, HEC network team, HEC customer network team, HEC DC to HEC on Hyper scaler, DR internal test, Handling Customer Complex Projects, DR landscape, SAP Consulting Services – migration teams, HEC teams (Brownfield projects), PRINCE2, PMP Certifications

Qualification: Any Graduate / Any Post Graduate

Job Location: Hyderabad / Bangalore / Mumbai / Noida

Mandatory skills: SAP Basis activities, SAP release upgrades, infrastructure updates for cloud customers, HEC, S4 Hana, Profound Cloud Architecture, HEC network team, HEC customer network team, HEC DC to HEC on Hyper scaler, DR internal test, Handling Customer Complex Projects, DR landscape, SAP Consulting Services – migration teams, HEC teams (Brownfield projects), PRINCE2, PMP Certifications

Industry: IT Services & Consulting
Functional Area: Consulting
Role Category: IT Consulting
Role: Functional Consultant
Employment Type: Full Time, Permanent